County Durham Growth Fund case study: AAA Caring Caretaker

A family-run cleaning business is embarking on the next phase of its journey after relocating to flagship premises with a grant from the County Durham Growth Fund.

AAA Caring Caretaker has moved into a two-storey building at Bowburn North Industrial Estate which will support the company’s long-term plans.

Thanks to the grant awarded, the company was able to complete the purchase of Polar House and over the last 10 months completed phase one of the planned building works to transform the run-down facility into modern offices. With the team on location, work can now commence on building three new warehouses to the rear of the site along with car parking facilities.

Ten new jobs have been created as a result of the grant and all staff are now relocated to the new building

Managing Director Alison Stephenson said: “We’re delighted that after months of work to transform the building, it is now complete.

“We think it is the perfect base for the business to begin the next phase of our growth journey, and gives us the space we need to continue to expand.

“With the additional space this site offers us, we have been able to create 10 new jobs and are also in a much stronger position to bid for larger contracts, where previously we simply didn’t have the space.

“The grant we were awarded by the County Durham Growth Fund was crucial in the move, but also in us being able to purchase the building which secures our long term future in Ciunty Durham.”

AAA Caring Caretaker was founded by CEO Richard H Tucker MBE in 2015 to complement an existing property company he was already running.

Since then, and despite the challenges which the coronavirus pandemic presented, the business has grown significantly which prompted the decision to look for larger premises.

AAA Caring Caretaker currently employs 41 people including 17 ex-armed forces personnel, nine of whom have unseen disabilities.

The company provides cleaning and caretaker services to companies and organisations across the North East and Yorkshire, including the NHS, PD Ports, Hartlepool Marina, Esh Housing, and the MOD.

The County Durham Growth Fund is managed by Business Durham in partnership with UMi and is supported by the European Regional Development Fund (ERDF). All successful grant applications are appraised by UNW LLP, an independent firm of chartered accountants and business advisers.

Guy Bashford from Business Durham said: “AAA Caring Caretaker is a family-run company with its roots firmly in County Durham and is now looking positively ahead to the next phase of growth thanks to the grant awarded by the County Durham Growth Fund.”

Simon Allen, investment centre director at UMI, added: “The move to Bowburn is crucial to the company realising its ambitious plans to grow and has also supported the creation of 10 new jobs which is exactly what the fund is there for.”

Lara Marshall, corporate finance manager at UNW, said: “We’re delighted to hear that AAA Caring Caretaker is looking to a positive future after relocating to much larger premises in Bowburn. It’s an exciting time for the business.”